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Chris Merta, a product manager at The Raymond Corp., which sells autonomous guided vehicles (AGVs) and automated storage and retrieval tools as well as traditional warehouse lift trucks, said he has seen a new urgency in the past year not from the C-suite but from manufacturers' plant-floor employees to implement more automated technologies. One supervisor he worked with recently, Merta relayed, shared a not-uncommon frustration: "I've got 70 jobs to be done and 50 people to do them – what can I automate?"
For those who might view with alarm a manufacturer's interest in finding new ways to have automated tools take on tasks that have been performed by humans, Stephen Catt, deputy director for education and workforce development at the not-for-profit Advanced Robotics for Manufacturing (ARM) institute in Pittsburgh, has a response.
"I've had the opportunity in the past two years to visit a lot of companies," Catt said during his "Workforce Urgency" presentation at Automate on Thursday. "Every manager that puts in a new robot wants to show me their new robot. And every one of them, I ask the same question: How many people did you lay off or fire when you put this robot in? They look at me like I have two heads. 'We didn't fire or lay off anybody,' they say. … (They explain) 'There are 1,000 other jobs I need them to do, and they know my culture; they are my experts … why would I get rid of any of them?' "