NOTABLE QUOTE
"I had to deal with it all the time. It was a regular part of the efforts in the plants that I've worked in. What do you do with that hero that really is not buying into the best practices? They're holding on to what's made them successful for several decades, and they're holding on to information, actually quite often, because that’s what makes them valuable. They know how to do something, and they're not willing to pass that on to others." - Joe Kuhn
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